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How to delete your MTN MoMo account amid E-levy headache

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Following the passage of the E-levy law, opponents of the program have begun searching for ways to have their accounts cancelled.

To make your account deletion possible, follow the guidelines below:

  1. Make sure you have no outstanding loan on MTN MoMo
  2. Have in possession the ID used for registering the MoMo accoun
  3. Reason to delete the account
  4. Mobile phone
  5. Mobile Money SIM card.

Well, once the aforementioned requirements are met, nothing can stop you from deleting your account.

To delete your MoMo account, follow the steps below:

  1. Visit any nearby MTN branch
  2. Ask to be directed to the Mobile money customer service center
  3. Consult any available official at the MoMo customer service center
  4. State what you want to do
  5. Provide the required things to continue the process
  6. Your account will be verified if there are outstanding payments to be made. This is all part of the review and assessment.
  7. Once the review and assessment are successful, your account will be deleted from the MTN MoMo system


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